Experience Design Manager
From San Francisco, California USA


I'm currently a Senior Design Manager at Wells Fargo.

Formerly designing at Synack and Workday.

I am a certified leader and an award-winning designer, skilled in assembling high-performing UX teams, addressing intricate product challenges, and crafting user-centered solutions that support business objectives. My expertise in visual and product design, combined with my empathetic management style, cultivates a culture that empowers designers to deliver their best work. 


Wells Fargo Icon

Senior Experience Design Manager
Wells Fargo   |   May 2023–Present

  • People leader to a growing team (15 total) of Design Managers, Product Designers, and Content Designers on the Strategy Digital, and Innovation team.
  • Advocate for my reports, developing their goals, providing design feedback, mentorship, establishing expectations and responsibilities, and showing by example (player/coach).
  • Director level for Checking and Savings (previously Credit Card); owning sales, activation, onboarding, engagement, loyalty and rewards.
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Product Design Manager
Synack   |   Sep 2021–Jan 2023

  • Design lead focused on elevating the Client Portal to consumer-grade UX/UI through engagement and enablement initiatives such as onboarding, education, and self-service.
  • Partnered cross-functionally to define objectives and key results, sprint priorities and future roadmaps that aligned with business goals and customer needs.
  • Led creation of a robust design system used across 3 platforms. Components focused on accessibility and UX best practices, solving issues with consistency and efficiency.
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Senior Product Designer
Workday   |   Apr 2019–⁠Sep 2021

  • On Design X; innovation team focused on emerging tech and the future of Workday; including WayTo by Workday, their first consumer-facing product using blockchain.
  • Scaled MVP to launched product on Android and iOS; from 0 to ~20k users in a limited availability pilot. Worked closely with PM and Dev leads to discover new use cases, develop iterations, and deliver a product for major customers and United States Government.
  • Defined new user mental models; leading to core platform pivot and increased adoption.
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Senior Product Designer
Asurion   |   Aug 2018–⁠Apr 2019

  • On Sales Portal; single point of contact for in-store AT&T sales representatives. Scaled from design sprint, to test market, to full-service platform used nationally; gaining the business of Verizon and Sprint and increasing annual revenue.
  • Combined quantitative data and qualitative feedback from bi-weekly in-store visits; redesigned product from activities like card sorting, affinity diagramming, and user testing. Utilized HEART framework to increase usage by ~10x in 8 months.
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Senior Designer
PrescribeWellness   |   Feb 2017–Aug 2018

  • Established brand guidelines; maintained all internal and external assets, and designed consumer-facing creative material and UI for the consumer product.
  • Using an agencies visuals (ueno.), redesigned website based on formative research; won 2 design awards, 2017 dotCOMM Platinum Award and 2017 eHealthcare Leadership Award.
Ossur Icon

Graphic Designer
Össur   |   Jul 2011–Feb 2017

  • Designed first digital products. Product Showcase, interactive marketing to engage customers; SmartMeasure, custom knee brace measuring app; led to 90% adoption and $1m in new sales.
  • Worked collaboratively to optimize sales efficiency utilizing mobile technologies; such as cloud storage to allow on-the-go file sharing and cut down print costs ~$70-100k annually.

Yale Icon

Yale School of Management
Business Perspectives for Creative Leaders   |   2023


California State University, Fullerton
UX & Customer-Centered Design   |   2017


San Diego State University
Bachelor of Fine Arts, Graphic Design   |   2011





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